Membership FAQ

Becoming a Member

How do I apply to be a member of AMM?

Complete the membership application form with your primary email address, set a password, and then process payment by credit card or mail a check payment to: Association of Midwest Museums, PO Box 6267, Fishers, IN 46038. Once payment is received, we will activate your account.

Current Members

AMM hosts a separate web portal ( for members to access resources, download invoices, pay dues, and donate. Here are answers to frequently asked questions about the web portal and managing your membership account.

How do I access my account information?

Log into the AMM Members-Only web portal using the email address associated with your membership account.  If you haven’t accessed your account online yet, click “Forgot Password” and follow the instructions to create a password.  Note that lapsed members may not be able to access their accounts without activation by an administrator. If you think your account is lapsed or are having trouble logging in, we are happy to help you! Please send questions to

What is my password?

The short answer is that we don’t know! If you have forgotten your password, you can reset it by visiting the member web portal and clicking “Forgot Password” to reset your password and begin accessing your account. If you have trouble with this process, please contact us and we will provide a temporary password.

How do I change my password?

You can change your password at any time. While logged into your account, click the blue link for “Change Password” located in the upper right corner of the page. Follow the instructions provided.

Can I change my membership type?

Yes. Current members may change their membership type from their profile page. Click “change” next to your membership level. If your membership is due for payment or lapsed, contact an administrator at to assist you with updates to your membership level.

How do I update my profile?

Click the light gray box under “My Profile” that says “Edit Profile.” Enter new information into the fields provided and click “Save” at the bottom of the page. While in edit mode, you can also update the privacy and email settings for your account by clicking “Privacy” and “Email Subscriptions.”

How do I pay my membership dues?

Using the new member web portal, you can access your account and renew your membership at any time. When logged in, you will notice a yellow “Balance Due” box on your profile page. Follow the links provided to pay your membership online with a credit card or to generate an invoice to process a check payment. Check payments should include your membership number in order to apply the credit to your account.

How do I add individual staff members to my organization’s membership account?

You may add staff members to your membership account, so that they can gain access to the member directory, available resources, and receive news and announcements. You are permitted to have as many bundle members as are included in your membership type. (For example, Institutional 0-9 memberships include up to 9 staff members.) Your organization’s bundle administrator (the primary point of contact) counts as one staff member.

  1. Log into
  2. Click your name or the View profile link to jump to your member profile.
  3. Within the Bundle summary section of your Profile page, click the Add member button.
  4. Complete the membership application form on behalf of the person you want to add as a bundle member.
  5. Click Save.
  6. The new bundle member’s record now appears. To return to your profile, click the Return to bundle list and your own profile link.

How do I remove a staff member from my organization’s membership account?

Administrators may archive staff members listed with your group membership account. To archive a bundle member, follow these steps:

  1. Log into
  2. Click your name or the View profile link to jump to your member profile.
  3. Within the Bundle summary section of your Profile page, click the name of the member you want to archive.
  4. From the member’s profile that appears, scroll down to the bottom and click the Archive button.
  5. You can now click the Return to bundle list and your own profile link to return to your member profile.

Can I change our organization’s bundle administrator?

Only an AMM administrator can change the bundle administrator to another bundle member. Please contact us and provide the name of the new individual. After another member is made the bundle administrator, the previous bundle administrator becomes a regular bundle member.