Membership FAQ


Becoming a Member

How do I apply to be a member of AMM?

Complete the membership application form with your primary email address, set a password, and then process payment by credit card or mail a check payment to: Association of Midwest Museums, PO Box 6267, Fishers, IN 46038. Once payment is received, we will activate your account.


Current Members

AMM launched a new membership web portal in June 2018. As members begin to access their accounts, we know there will be questions. Below, we have offered answers to frequently asked questions. Please do not hesitate to reach out to us at info@midwestmuseums.org with questions or concerns.

How do I access my account information?

Log into the AMM Members-Only web portal using the email address associated with your membership account.  If you haven’t accessed your account online yet, click “Forgot Password” and follow the instructions to create a password.  Note that lapsed members may not be able to access their accounts without activation by an administrator. If you think your account is lapsed or are having trouble logging in, we are happy to help you! Please send questions to info@midwestmuseums.org.

What is my password?

The short answer is that we don’t know! If you have forgotten your password, you can reset it by visiting the member web portal members.midwestmuseums.org and clicking “Forgot Password” to reset your password and begin accessing your account. If you have trouble with this process, please contact us and we will provide a temporary password.

How do I change my password?

You can change your password at any time. While logged into your account, click the blue link for “Change Password” located in the upper right corner of the page. Follow the instructions provided.

Can I change my membership type?

Yes. Current members may change their membership type from their profile page. Click “change” next to your membership level. If your membership is due for payment or lapsed, contact an administrator at info@midwestmuseums.org to assist you with updates to your membership level.

How do I update my profile?

Click the light gray box under “My Profile” that says “Edit Profile.” Enter new information into the fields provided and click “Save” at the bottom of the page. While in edit mode, you can also update the privacy and email settings for your account by clicking “Privacy” and “Email Subscriptions.”

How do I pay my membership dues?

Using the new member web portal, you can access your account and renew your membership at any time. When logged in, you will notice a yellow “Balance Due” box on your profile page. Follow the links provided to pay your membership online with a credit card or to generate an invoice to process a check payment. Check payments should include your membership number in order to apply the credit to your account.

How do I add individual staff members to my organization’s membership account?

You may add staff members to your membership account, so that they can gain access to the member directory, available resources, and receive news and announcements. You are permitted to have as many bundle members as are included in your membership type. (For example, Institutional 0-9 memberships include up to 9 staff members.) Your organization’s bundle administrator (the primary point of contact) counts as one staff member.

  1. Log into members.midwestmuseums.org.
  2. Click your name or the View profile link to jump to your member profile.
  3. Within the Bundle summary section of your Profile page, click the Add member button.
  4. Complete the membership application form on behalf of the person you want to add as a bundle member.
  5. Click Save.
  6. The new bundle member’s record now appears. To return to your profile, click the Return to bundle list and your own profile link.

Can I change our organization’s bundle administrator?

Only an AMM administrator can change the bundle administrator to another bundle member. Please contact us and provide the name of the new individual. After another member is made the bundle administrator, the previous bundle administrator becomes a regular bundle member.