Website Minnesota Historical Society
Historic Sites / Museum / Library / Nonprofit
JOB TITLE: #1555 Program Facilitator II (General program)
OPEN TO: This job is open to all applicants.
LOCATION: Historic Fort Snelling, 200 Tower Ave, St Paul, MN 55111
SALARY: $16.28 hourly minimum
STATUS & HOURS: Part-time, regular (approximately 1,040 annual hours) position. Scheduling is based on site hours of operation. Must be available to work a varied schedule, including weekdays, weekends, and holidays with an emphasis on hours between April through October.
BENEFITS: Eligible to participate in the State Employee Group Insurance Program and a retirement program with employer contribution. Generous vacation and sick time accruals.
DEPARTMENT: Metro Sites & Operations
CLASSIFICATION: 58L Service
HIRING MANAGER: Program Supervisor
POSTING DATE: February 28, 2022
DEADLINE DATE: Open until filled
TO APPLY: Interested applicants must apply online at the Minnesota Historical Society’s career center at www.mnhs.org/jobs and include a resume and cover letter by the application deadline date.
DESCRIPTION: This position exists to conduct interpretive programs using a variety of interpretive and performance techniques, support admissions and the site store, assist in the daily operations of the site, mentor other staff, and provide high quality customer service to visitors of Historic Fort Snelling.
SUMMARY OF WORK: 1) Conduct on-site and limited supervised off-site programs, workshops, and tours, communicating historical information using multiple interpretive techniques; 2) Provide operational assistance with museum store sales, admissions sales, and rentals; 3) Receive, welcome and orient visitors to the historic site; 4) Assist in the maintenance and protection of the historic site grounds, facility and collections; and 5) Study assigned or site-relevant historical materials to enhance the delivery of site’s programs.
● Demonstrated reliability and ability to provide consistent, quality customer service.
● Demonstrated ability to work independently while also being able to collaborate effectively and contribute positively in a team environment.
● Strong oral communication skills, ability to listen and be responsive to questions and comments.
● Demonstrated ability to work with a diverse public in a friendly and open manner, while conveying information or teaching.
● Ability to adapt program presentations and lessons to best suit the needs of visitors based on situations that arise including late arrivals, special visitor needs, teacher inquiries, and visitor inquiries.
● Experience in or willingness to learn computer software programs as needed.
● Willingness to learn and work a variety of assignments, including but not limited to retail and admissions software, site orientation for guests, interpretive (potentially may include military, hearth cooking, shops, etc.), depending upon supervisor assessment of skill set and knowledge.
● Demonstrated ability to think imaginatively and problem solve.
● Basic accounting and math skills.
● Willingness to complete all required safety training, including Firearms Safety Certification, etc., as needed.
● Willingness to complete Health Safety training and screening and adhere to MNHS and site protocols.
● If participating in specific areas of the program, such as the military program, required to have 20/20 vision (corrective lenses acceptable) healthy depth perception and peripheral vision, e.g. determining safe firing range.
● Ability and flexibility to work a varied schedule, including weekdays, weekends, and holidays.
● Ability to stand for extended periods of time and walk up to 5 miles a day in heat, cold, rain, and snow.
● Ability to bend, crouch, kneel, reach, push, and pull
● Ability to lift and carry objects weighing up to 25 pounds; partner lift with anything more than 25 pounds; team lift with anything 75 pounds or more.
● Ability and willingness to travel off-site.
● High school diploma or GED or equivalent.
● Demonstrated success in conveying Historic Fort Snelling program content and facilitating dialogue with guests through public history interpretive work.
● Experience working with K-12 audiences.
● Knowledge of history, including but not limited to African American, American Indian, military, and Japanese American history in the United States. Hearth (fireplace) cooking technology, Blacksmithing technology, 1800s trade skills.
● Experience in Shopify and/or Tessitura software, or other retail or admissions software.
● Knowledge of basic clothing, tool, or cookware maintenance, historic food preparation.
● Willingness to participate in costumed interpretive programming. Gender, Race, Ethnicity and age do not affect what areas a Program Facilitator can work in.
● Knowledge of military material culture and firearms technology.
● Experience working at a museum, historic site or cultural institution.
● Knowledge of historic children’s games.
Should you have questions with the application process, email email@example.com.
At MNHS, we don’t just accept difference — we celebrate it, we support it, and we thrive on diversity for the benefit of our employees, our products and services, and our community. The Minnesota Historical Society believes that an inclusive culture among our team members is critical to our success as a historical society and museum, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Minnesota Historical Society is proud to be an equal opportunity workplace and employer.
To apply for this job please visit www.mnhs.org.