1557 Program Facilitator III – Historic Fort Snelling


Website Minnesota Historical Society

Historic Sites / Museum/Library/Nonprofiit

JOB TITLE: #1557 Program Facilitator III – Historic Fort Snelling, St. Paul, MN

OPEN TO: This job is open to all applicants.

LOCATION: Historic Fort Snelling, 200 Tower Ave, St Paul, MN 55111

SALARY: $17.39 hourly minimum

STATUS & HOURS: Full-time, regular (approximately 1,560 annual hours) position. Scheduling is based on site hours of operation. Must be available to work a varied schedule, including weekdays, weekends, and holidays with an emphasis on hours between April through October.

BENEFITS: Eligible to participate in the State Employee Group Insurance Program and a retirement program with employer contribution. Generous vacation and sick time accruals with additional paid holidays.

DEPARTMENT: Metro Sites & Operations

CLASSIFICATION: 61L Service

SUPERVISORY: No

HIRING MANAGER: Program Supervisor

POSTING DATE: February 28, 2022

DEADLINE DATE: Open until filled

TO APPLY: Interested applicants must apply online at the Minnesota Historical Society’s career center at www.mnhs.org/jobs and include a resume and cover letter by the application deadline date.

DESCRIPTION: This position exists to conduct various interpretive programs having mastered a variety of interpretive and performance techniques, support admissions and the site store with an advanced knowledge of services and products, assist in leading the daily operation of the site, provide high quality customer service to visitors, and train, coach, and mentor Program Facilitator staff, interns, and volunteers.

SUMMARY OF WORK: 1) Conduct on and off-site programs, workshops, and tours, communicating historical information with advanced mastery of content knowledge, as well as multiple refined interpretive and responsive teaching techniques; 2) Work in areas of program that require special skills and/or training; 3) Provide operational assistance with museum store and admissions sales, clerical services, and rentals; 4) Participate in the daily operation of the site; 5) Receive, welcome and orient visitors to the historic site; 6) Study assigned or site-relevant historical materials to enhance the delivery of the site’s programs; and 7) Assist in the maintenance and protection of the historic site grounds, facility and collections.

MINIMUM QUALIFICATIONS:

● Demonstrated experience and ability to provide consistent high quality customer service.

● Demonstrated ability to work independently while also being able to collaborate effectively and contribute positively in a team environment.

● Demonstrated success in conveying a variety of site program content using multiple techniques and facilitating dialogue with guests in an accessible manner.

● Demonstrated ability to effectively direct the work of others and to take on a more active leadership role.

● Experience in or willingness to learn computer software programs as needed.

● Strong oral communication skills, ability to listen and be responsive to questions and comments.

● Demonstrated punctuality.

● Demonstrated ability to work with a diverse public in a friendly and open manner, while conveying information or teaching.

● Ability to adapt program presentations and lessons to best suit the needs of visitors based on situations that arise including late arrivals, special visitor needs, teacher inquiries, and visitor inquiries.

● Demonstrated ability to think imaginatively and problem solve.

● Basic accounting and math skills.

● Required to lift and carry objects weighing up to 25 pounds; partner lift with anything more than 25 pounds; team lift with anything 75 pounds or more.

● Ability to stand for extended periods of time and walk up to 5 miles a day in heat, cold, rain, and snow.

● Willingness to learn and work a variety of assignments, including but not limited to retail and admissions software, site orientation for guests, interpretive (potentially may include military, hearth cooking, shops, etc.), depending upon supervisor assessment of skill set and knowledge.

● Willingness to complete Health Safety training and screening and adhere to MNHS and site protocols.

● Willingness to complete all required safety training, including Firearms Safety Certification, etc., as needed.

● If participating in specific areas of the program, such as the military program, required to have 20/20 vision (corrective lenses acceptable) healthy depth perception and peripheral vision, e.g. determining safe firing range.

● Flexibility to work a varied schedule including weekends, holidays, and evenings.

● Ability and willingness to travel off-site..

DESIRED QUALIFICATIONS:

● High school diploma or GED or equivalent.

● Experience working with K-12 audiences.

● Experience in Shopify and/or Tessitura software, or other retail or admissions software.

● Knowledge of history, including but not limited to African American, American Indian, military, and Japanese American history in the United States. Hearth (fireplace) cooking technology, Blacksmithing technology, 1800s trade skills.

● Knowledge of basic clothing, tool, or cookware maintenance, historic food preparation.

● Willingness to participate in costumed interpretive programming. Gender, Race, Ethnicity and age do not affect what areas a Program Facilitator can work in.

● Knowledge of military material culture and firearms technology.

● Experience in basic program research, development, and writing.

● Experience working at a museum, historic site or cultural institution.

Should you have questions with the application process, email humanresources@mnhs.org.

At MNHS, we don’t just accept difference — we celebrate it, we support it, and we thrive on diversity for the benefit of our employees, our products and services, and our community. The Minnesota Historical Society believes that an inclusive culture among our team members is critical to our success as a historical society and museum, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Minnesota Historical Society is proud to be an equal opportunity workplace and employer.

To apply for this job please visit www.mnhs.org.