1599 Support Services Assistant


Website Minnesota Historical Society

#museum #customer service #

JOB TITLE: #1599 Support Services Assistant

OPEN TO: This job is open to all applicants.

LOCATION: History Center – 345 W Kellogg Blvd., St. Paul, MN 55102

SALARY: $19.90 hourly minimum

STATUS & HOURS: Full-time, (approximately 1,664 annual hours) project position through June 30, 2023. Approximately 32 hours per week. This position requires flexibility, and the ability to work a varied schedule including weekends and holidays. Weekly hours may vary based on business needs.

BENEFITS: Eligible to participate in the State Employee Group Insurance Program and a retirement program with employer contribution. Generous vacation and sick time accruals with additional paid holidays.

DEPARTMENT: Metro Sites & Operations

CLASSIFICATION: 05L Professional

SUPERVISORY: No

HIRING MANAGER: Events & Support Services Manager

POSTING DATE: May 12, 2022

DEADLINE DATE: Open until filled

TO APPLY: Interested applicants must apply online at the Minnesota Historical Society’s career center at www.mnhs.org/jobs and include a resume and cover letter by the application deadline date.

DESCRIPTION: This position exists to coordinate the daily services and operations of the Minnesota History Center parking lot and Market House Grab-n-Go cafe.

SUMMARY OF WORK: 1) Oversee the daily operations of the Market House Grab-n-Go; 2) Research additional product options for the Market House Grab-n-Go cafe; and 3) Oversee the daily parking lot operations.

MINIMUM QUALIFICATIONS:

● High school diploma or equivalent.

● Two years of full-time professional experience or equivalent specialized training in operations, business administration or hospitality.

● Strong computer skills including intermediate or higher skill level with Microsoft Office software and Google Suite applications..

● Experience providing direction for staff or volunteers.

● Customer service and interpersonal communications skills sufficient to establish and maintain effective working relationships.

● Demonstrated positive customer service skills.

● Demonstrated ability to work with diverse audiences of varying cultural backgrounds, ages, and abilities in a customer service environment.

● Demonstrated ability to think imaginatively and problem solve.

● Excellent organizational skills and attention to detail.

● Demonstrated ability to multitask, work effectively under pressure to meet deadlines, prioritize and adapt to changing priorities.

● Demonstrated ability to work independently and take individual initiative while also being able to collaborate effectively and contribute positively in a team environment.

● Ability to work a flexible schedule including weekends and holidays.

● Ability to stand for extended periods of time.

● Ability to bend, crouch, kneel, reach, push, and pull.

● Ability to lift up to 25 pounds.

DESIRED QUALIFICATIONS:

● Associate degree in business administration, operations, hospitality, or related field.

Should you have questions with the application process, email humanresources@mnhs.org.

At MNHS, we don’t just accept difference — we celebrate it, we support it, and we thrive on diversity for the benefit of our employees, our products and services, and our community. The Minnesota Historical Society believes that an inclusive culture among our team members is critical to our success as a historical society and museum, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Minnesota Historical Society is proud to be an equal opportunity workplace and employer.

To apply for this job please visit www.mnhs.org.