Partnership Coordinator – Kalamazoo Valley Museum

Website Kalamazoo Valley Museum

Kalamazoo Valley is a museum of history, science & techology

Posting Number:
Job Title:
Partnership Coordinator
Kalamazoo Valley Museum
Full Time
Pay Rate:
$39,454 annual minimum salary. Pay rate will be set based upon education and relevant years of experience beyond the minimum requirements.
Position Type:
Kalamazoo Valley Museum
Job Summary:
Are you a natural at building rapport with others? Are you a social media guru with exceptional communications skills? If yes, read on!

About Us
The Kalamazoo Valley Museum offers a multi-sensory glimpse into our region’s past and insights into our future. A 60,000-square-foot educational resource in the heart of downtown Kalamazoo, it provides children and adults with hands-on learning opportunities in history, science, and technology. The museum seeks to develop cultural, historical and scientific literacy through innovative permanent exhibits, special traveling exhibitions, planetarium programs, and family events. The newest feature is The Innovation Gallery, an all-new science exhibit and interactive space. The museum is operated by Kalamazoo Valley Community College, and admission to the facility is free. Fun for everyone from ages 0 to 110!

About the Opportunity
The Partnership Coordinator at the Kalamazoo Valley Museum, is the primary contact for museum outreach activities, actively connecting community individuals and groups with museum programs, exhibits and other museum resources.

Characteristic Duties and Responsibilities
Welcome and facilitate new and existing outreach initiatives, including scheduling schools and other group visits to provide engaging and meaningful experiences, and to build community relationships. Answer phone, email, and web-based inquiries on a wide variety of topics from the public and provide timely follow-up (i.e., hours, tickets, programs, exhibits, etc.).
Collaborate with internal (museum colleagues, marketing, and IT) and external partners (contractors). Assist in updating and maintaining website content (i.e., planetarium show information, exhibits, accessibility practices, etc.), advertising, e-newsletter content, and social media content.
Serve as a liaison with the Kalamazoo Valley’s Events and Facilities departments to ensure building use standards and appropriate use of college resources (i.e., special after-hours events, rentals, college courses, etc.). Complete internal forms to seek approval for special events, programs and other activities.
Provide museum communication updates such as, maintaining phone menu and messaging updates regarding seasonal hours, weather, and other planned and unplanned closures, as needed.
Prepare monthly and ad hoc reports from the point of sales system including, attendance, usage partners and revenues from ticket sales, and other Google analytics.
Serve as On-Site Contact staff, as needed, to support museum public operations.
Minimum Qualifications:
Appropriate education, training, experience and talents are requirements. An example of this would be an associate degree in an appropriate field and one year of related experience.

Knowledge of institutional policies and procedures
Knowledge of museum policies and procedures
Knowledge of content management platforms
Skill in updating and maintaining web pages
Skill in utilizing databases
Skill in providing quality customer service
Preferred Qualifications and Experience:

Physical Demands:

Work Hours:
Core hours are Monday – Friday, 8:00 a.m. to 5:00 p.m. Schedule may require occasional weekends, after-hours and off-site work
Posting Date
Closing Date:

Special Instructions to Applicants:
Please apply online to:
This position will remain posted until filled, however, priority consideration will be given to applications received by October 29, 2023.
EEO Statement
As an employer, KVCC encourages, welcomes, and fosters differences because we believe that diversity makes us great. Diversity extends beyond race, religion, sexual orientation, gender identity, and disability, and encompasses people of all abilities, identities, circumstances, and characteristics. All qualified applicants will be given equal opportunity and consideration for employment; please consider joining us as we continue to enrich lives by teaching and serving our community with excellence. Prior to a job offer, candidates will be required to complete a criminal record background check. For some positions, a credit history investigation will also be required. Information gathered will be used for job-related purposes to the extent permitted by applicable law and will not result in an automatic disqualification from an employment opportunity.
Applicant Documents
Required DocumentsResume
Cover Letter
Letter of Recommendation
Optional DocumentsOther Document
Posting Specific Questions
Required fields are indicated with an asterisk (*).

* Individuals who use tobacco products will not be hired into any full-time position at Kalamazoo Valley Community College. Do you use tobacco products?Yes

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